Shipping policy
Shipping Policy
At AYVERA, we carefully pack every order to ensure your pieces reach you safely and beautifully.
Shipping Within India
AYVERA currently ships across India.
Orders are processed after successful payment confirmation.
The applicable shipping charges, if any, will be displayed during checkout before the order is placed.
Free Shipping
AYVERA may offer free standard shipping on orders above a specified order value. Any applicable free-shipping threshold will be displayed on the website or during checkout.
Standard Shipping
Orders below the applicable free-shipping threshold may be subject to a standard shipping fee.
The applicable shipping charge will be displayed during checkout.
Order Processing
Orders are generally processed after successful payment confirmation.
Processing times may vary depending on order volume, product availability, weekends, public holidays and other operational circumstances.
The estimated delivery timeline displayed at checkout or communicated after order confirmation should be considered indicative and may vary depending on the delivery location and courier service.
Delivery
Once your order has been dispatched, you may receive tracking information where available.
Delivery timelines can be affected by:
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Weather conditions
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Courier delays
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Public holidays
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Remote delivery locations
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Incorrect or incomplete address information
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Unexpected logistical circumstances
AYVERA is not responsible for delays caused by circumstances outside its reasonable control.
Incorrect Address
Customers are responsible for providing an accurate and complete delivery address.
If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.
International Shipping
International shipping is currently planned and may not be available at launch.
International shipping availability, delivery charges, customs duties, taxes and applicable destination-country charges will be communicated before international shipping is enabled.
Customers are responsible for any applicable customs duties, import taxes or other charges imposed by the destination country unless otherwise stated.
Delivery Issues
If your package appears damaged at the time of delivery, please document the condition of the package and contact AYVERA as soon as possible.
For damaged, defective or incorrect products, please contact us within 48 hours of delivery with clear photographs/video.
Contact
For shipping-related assistance, please contact AYVERA through the contact details provided on our website.